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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Warrick Holdman

Warrick Holdman

July 20, 2026

5  out of  5
rating by Warrick Holdman
"Very friendly and helpful staff. Always fast service and explains any questions I have! Highly recommend Forrest Cobb insurance company! Special thanks to Linda for being extremely helpful and prompt on service!"
We responded:
"Thank you Warrick for the review! We thank you for you allowing us the opportunity to service your vehicle insurance. If you have any questions please feel free to call us. Thank you for being a part of the Forrest Cobb State Farm Family!"
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Jay Hernandez

July 14, 2026

5  out of  5
rating by Jay Hernandez
"Called for quotes to my vehicle as full coverage .unfortunately was little higher that what was in by budget. I did interact with Ms Linda ,who was very professional and helpful trying all she could do to stay withing my budget. At this moment not ready to commit ,but when am ready will be reaching out to Ms Linda and obtain my coverage through her. Than you."
We responded:
"Ms. Linda will be so happy to hear your feedback, Jay! Thank you for recognizing her professionalism and the care she took in helping with your vehicle coverage."
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Roger Metzler

July 9, 2026

5  out of  5
rating by Roger Metzler
"Home and auto insurance. Switched to State Farm for much lower rate. Auto 20% lower. Home owner almost 30% lower. Prompt response to quote requests and revisions to make quotes comparable. No pressure."
We responded:
"Roger, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Forrest Cobb’s Team is just a call or email away!"
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Uzair Shah

July 7, 2026

5  out of  5
rating by Uzair Shah
"Very efficient and fast. Great service."
We responded:
"Uzair, your feedback means a lot to our team! We’re happy to hear everything was handled quickly and smoothly. Thank you for choosing our agency—we’ll be here whenever you need us."
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Samantha Hernandez

July 7, 2026

5  out of  5
rating by Samantha Hernandez
"Excellent customer service! Linda was kind, patient, respectful, and incredibly helpful. She took the time to answer all of my questions and made sure I understood everything without ever making me feel rushed. Her professionalism and genuine care made the entire experience easy and stress-free. Thank you for going above and beyond."
We responded:
"Your review made our day, Samantha! We strive to make insurance simple and stress-free, and we’re so happy to hear we met your expectations. Thanks for trusting us!
"
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Yolanda Sanchez

July 2, 2026

5  out of  5
rating by Yolanda Sanchez
"I had a great experience working with Tiffany. She was quick, efficient, and incredibly informative throughout the entire process. She made getting my car insurance policy simple and stress-free, answered all of my questions clearly, and kept me informed every step of the way. I truly appreciated her professionalism and excellent customer service. Highly recommend!"
We responded:
"Thank you, Yolanda, for sharing your experience with Tiffany. It's great to hear that she made the process of getting your car insurance policy simple and stress-free while keeping you informed. We appreciate your recommendation and look forward to serving you again!"
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Miguel Rodriguez

July 1, 2026

5  out of  5
rating by Miguel Rodriguez
"I had a lot of questions and issues to cover with my cars insurance and Tiffany was just outstanding in addressing them all in a very clear and efficient manner. Extremely satisfied either way her customer oriented approach!"
We responded:
"Wow, thank you for the 5-star review, Miguel! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of Pat Quiroz

Pat Quiroz

June 30, 2026

5  out of  5
rating by Pat Quiroz
"Awesome experience, Tifannie shared my auto qoute with me. I ended up changing my auto policy to State Farm. Linda assisted with questions. I am very pleased to be with State Farm now."
We responded:
"Thank you for the 5-star review, Pat! Here on State Farm Agent Forrest Cobb’s Team, we are proud to serve our community and appreciate your recognition. "
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Berti Efret

June 26, 2026

5  out of  5
rating by Berti Efret
"Tiffanie is truly exceptional - the best insurance agent I've ever had the pleasure of working with! Her professionalism and helpfulness are top-notch. Keep up the fantastic service, Tif - you're a rockstar! 🙌🏽"
We responded:
"Thank you for the fantastic review, Berti! We are always here to help with your insurance needs here in richmond . "
Profile photo of Ibrahim Byenkya

Ibrahim Byenkya

June 24, 2026

5  out of  5
rating by Ibrahim Byenkya
"Very efficient and helpful"
We responded:
"thank you for the great review! We greatly appreciate you insurance business. Feel free to contact us with any questions you may have. WE here to help. We hope you have a great rest of your week!!"
Profile photo of Christopher Cruz

Christopher Cruz

June 22, 2026

5  out of  5
rating by Christopher Cruz
"I called to get a quote and was blown away by the fast, friendly service. Linda was incredibly helpful and provided detailed information that helped lower my costs from my previous insurance. It is great to work with a company that truly cares about its customers. Highly recommend"
We responded:
"You just made our day, Christopher! Thanks for taking the time to share your experience. We’re here for you whenever you need us!
"
Profile photo of HTX Verss

HTX Verss

June 10, 2026

5  out of  5
rating by HTX Verss
"Tiffanie Malone was very helpful and made the process seamless. Definitely would recommend."
We responded:
"Thank you so much for the 5-stars, HTX! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Forrest Cobb’s Team anytime."
Profile photo of Dulain Bamunusinghe

Dulain Bamunusinghe

June 10, 2026

5  out of  5
rating by Dulain Bamunusinghe
"As a first-time car owner, I was nervous about getting auto insurance for my 2026 Tesla Model Y, but Hazel made the entire process incredibly easy and stress-free.

I had been shopping around and comparing quotes everywhere, and Hazel was able to get me the best rate by far. What impressed me even more was her customer service. I called about 10 minutes before closing time, and instead of rushing me, she stayed on the phone with me well past closing to answer all of my questions and make sure I understood everything.

She patiently guided me through the entire process, helped me select the right coverage, and after I purchased the policy, she promptly sent over all the details, including my insurance card. Her professionalism, knowledge, responsiveness, and willingness to go the extra mile made a huge difference.

If you’re looking for someone who genuinely cares about her clients and works hard to find great coverage at a competitive price, I highly recommend Hazel. Thank you for making my first insurance experience such a positive one!"
We responded:
"Dulain, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Forrest Cobb’s Team—we are always here to help!"
Profile photo of Yasmeen Nelson

Yasmeen Nelson

June 10, 2026

5  out of  5
rating by Yasmeen Nelson
"Great and quick experience went above and beyond to make sure I understood my policy"
We responded:
"Thank you, Yasmeen, for sharing your experience with us. We're glad to hear that our team could help you understand your policy thoroughly. Your feedback means a lot to us!"
Profile photo of Cee S.

Cee S.

June 9, 2026

5  out of  5
rating by Cee S.
"Ms. Tiffanie is amazing! She has been so helpful to my and all of my needs throughout the years."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Forrest Cobb’s Team. "
Profile photo of Christina Castillo

Christina Castillo

June 8, 2026

5  out of  5
rating by Christina Castillo
"Great experience. Linda made this comfortable and alleviated the anxiety I get when having to make these type of calls. Thank you for your kindness and patience."
We responded:
"Thank you, Christina, for sharing your experience. We're glad Linda could make the process comfortable and ease your anxiety. Your feedback means a lot to us."
Profile photo of Tien Nguyen

Tien Nguyen

June 5, 2026

5  out of  5
rating by Tien Nguyen
"I appreciate Ann Salsgiver for helping me correct my bill. There was an issue with the system, and the policy adjustment she submitted on April 29 after our discussion was not updated properly. As a result, I received an incorrect bill for the June 23 payment.

Ann was very patient and worked diligently to resolve the error. After two weeks, the adjustment was finally updated, and my bill has returned to the correct amount. I truly appreciate her assistance and support throughout the process."
We responded:
"Thank you, Tien, for sharing your experience with Ann. We're glad to hear she was able to assist you in resolving the billing issue and that your account is now accurate. Your feedback is invaluable, and we appreciate your patience during the process."
Profile photo of Rob Lu

Rob Lu

June 2, 2026

5  out of  5
rating by Rob Lu
"Excellent customer service, the bilingual customer service agent miss Linda was a huge help with my mother and her understanding of the services. THANK!!!!"
We responded:
"Thank you, Rob, for your feedback! We're glad to hear that Miss Linda was able to assist your mother effectively. We appreciate your support and look forward to serving you again."
Profile photo of Khaled Chatila

Khaled Chatila

May 28, 2026

5  out of  5
rating by Khaled Chatila
"Tiffanie Malone was a great help to me on creating a new combined policy for my home and cars. I highly recommend her..."
We responded:
"Thank you, Khaled, for sharing your experience with Tiffanie Malone. It's great to hear she was able to assist you with your new combined policy for your home and cars. We appreciate your recommendation!"
Profile photo of Mariah Santillana

Mariah Santillana

May 24, 2026

5  out of  5
rating by Mariah Santillana
"Staff was professional and efficient. I called to get a quote for car insurance Linda was great. She helped answer my questions and get that quote that I needed."
We responded:
"Thank you, Mariah, for your feedback! We're glad to hear that Linda was able to assist you efficiently with your car insurance quote. If you have any more questions, feel free to reach out anytime."
Profile photo of Byron Buckley

Byron Buckley

May 23, 2026

5  out of  5
rating by Byron Buckley
"I've known Ann since I was young, almost 30 yrs now. She's been helping me with my insurance since I've owned my first vehicle. She has always been very helpful to me, soo without thinking I would recommend contacting her for any insurance needs before anyone else."
We responded:
"Thank you for the fantastic review, Byron! We are always here to help with your insurance needs here in richmond . "
Profile photo of Jaime Espinoza

Jaime Espinoza

May 22, 2026

5  out of  5
rating by Jaime Espinoza
"Tiffany was able to help me out and she was quick, swift and on point…… she is definitely the bomb.com❤️"
We responded:
"Thank you for the 5-star review, Jaime! Here on State Farm Agent Forrest Cobb’s Team, we are proud to serve our community and appreciate your recognition. "
Profile photo of Shareen Buckley

Shareen Buckley

May 15, 2026

5  out of  5
rating by Shareen Buckley
"Ann has helped us with our policies for many years. She is very knowledgeable and trustworthy. I would recommend her for all your insurance needs."
We responded:
"Thank you, Shareen, for your kind words about Ann. We're grateful for your trust and recommendation. It's great to hear she's been able to assist you with your insurance needs over the years."
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carla thompson

May 13, 2026

5  out of  5
rating by carla thompson
"I've been a loyal customer for years, I've dealt with a few agents before. Tiffany she's a great agent if I have any problems or issues she always there to help me and resolve the problem and on issues quickly. Tiffany has always managed to remain to keep me calm she's awesome!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Profile photo of Tiffeny Jeanine

Tiffeny Jeanine

May 11, 2026

5  out of  5
rating by Tiffeny Jeanine
"I had such an awesome experience working with Ann here in Richmond. I just moved here and she made it a breeze getting covered. Thank you State Farm 😊"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Forrest Cobb’s Team. "