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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Vee

Vee

October 1, 2026

5  out of  5
rating by Vee
"Ann was very helpful, professional, and easy to work with. She took the time to answer my questions, explained everything clearly, and made the process with State Farm feel simple and stress-free. I really appreciated her patience and great customer service. Highly recommend Ann!"
We responded:
"Vee, we’re so glad to hear Ann made your experience a positive one! We're thrilled to hear she made the process simple and stress-free for you. Your recommendation means a lot to us, and we're here whenever you need assistance with your insurance needs. "
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lea tan

October 1, 2026

5  out of  5
rating by lea tan
"Ms Linda provided me with great service today. Im so thankful to have State farm."
We responded:
"Lea, hearing that Ms. Ann was able to provide such helpful service is wonderful! We’re proud to have team members who take the time to make sure customers feel taken care of. Thank you for choosing State Farm—we’re always ready to help whenever you need us."
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Ahsan Iqbal

September 28, 2026

5  out of  5
rating by Ahsan Iqbal
"I cannot thank Linda enough for her incredible assistance in helping me claim my vehicle insurance dividend! At first, the notification email looked a bit unfamiliar, and I almost overlooked it as junk mail. However, my agent reached out and walked me through the entire process with absolute professionalism and patience.

Highly professional, responsive, and truly cares about their clients. Thank you for going above and beyond!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Forrest Cobb’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Champagne Smith

September 24, 2026

5  out of  5
rating by Champagne Smith
"I love their customer service is wonderful. Shawnte called me today about something and I needed help with something else. She took action and started working on it immediately. She was able to answer all my questions and give me the quotes I needed"
We responded:
"Champagne, we were delighted to receive your note! It’s always a pleasure to hear from those we have the opportunity to serve. We're glad to know that Shawnte was able to assist you promptly and provide the quotes you needed. We appreciate your trust in our agency and look forward to continuing to support your insurance needs."
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Pamela Chukwu

September 23, 2026

5  out of  5
rating by Pamela Chukwu
"She is just awesome"
We responded:
"Wow, thank you for the 5-star review, Pamela! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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yndira logrono

September 23, 2026

5  out of  5
rating by yndira logrono
"Linda you are great 😊 worker and all way have great solution for everything thank you 🙏🏼"
We responded:
"Thank you for the review! We appreciate your business and look forward to hearing from you soon"
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Samuel

September 22, 2026

5  out of  5
rating by Samuel
"Linda provided exceptional service and made sure I understood everything without feeling rushed. Her kindness, professionalism, and genuine care made a real difference."
We responded:
"Samuel, we loved hearing how Linda was able to help! We're thrilled to hear that her kindness and professionalism made a difference in your understanding of your insurance options. We appreciate your trust in our agency and look forward to assisting you in the future."
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Arlene Geyer

September 21, 2026

5  out of  5
rating by Arlene Geyer
"Linda was very helpful, efficient and smart that she was able to help me exactly the services that I needed. Did a great job! Thank you Linda!"
We responded:
"Hi Arlene, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in richmond.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Forrest Cobb "
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Eva Navarrete

September 17, 2026

5  out of  5
rating by Eva Navarrete
"I spoke to Ms Ann and she helped me to get insurance for all my cars. She took her time to answer all my questions. Awesome customer service !!!"
We responded:
"Thank you, Eva! It was a pleasure to read this! Ms. Ann will be delighted to know that her assistance made a difference in securing insurance for your cars. We appreciate your trust in our agency and are here whenever you need us."
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David Cruz

September 17, 2026

5  out of  5
rating by David Cruz
"Thank you Hazel for helping me out!!"
We responded:
"David, thank you for the amazing review! Our richmond insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Forrest Cobb, your State Farm Agent "
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Perryl Libardo

September 16, 2026

5  out of  5
rating by Perryl Libardo
"Always a big fan of this group! Shawnee has been amazing and helpful in many ways! Along with Ann and the rest of the team. They helped me out from renter, auto, and business needs"
We responded:
"Thank you Mr. Perryl for the great review! It is our privilege to service both your auto insurance and renters insurance. If you have any additional questions or concerns about any of our products feel free to contact us we are here to service and help you!"
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G. A. Castillo

September 12, 2026

5  out of  5
rating by G. A. Castillo
"Helped us completed our Living Trust filed into our home insurance policy. Thank you very much"
We responded:
"G. A. Castillo, it’s wonderful to know our team could help make adding your Living Trust to your home insurance policy a smooth process! We’re grateful for the trust you’ve placed in our agency and appreciate you taking the time to share your experience. We’ll be here whenever you need us for your insurance needs!"
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Dominic Van

September 9, 2026

5  out of  5
rating by Dominic Van
"Spoke withLinda today about a variety of insurance needs. Auto renewal, short-term disability, and life insurance. She was phenomenal. She took her time an explained everything to me on all 3 topics. She offered suggestions that she felt that fit me personally an professionally. I came into the conversation a bit stressed, but left the conversation relieved. Thank you Tiffany..

Dominic Van"
We responded:
"Thank you for the review! I will make sure to let Calvin know that he is doing a great job. We look forward to doing business with you in the future!"
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LaToya Preston

September 9, 2026

5  out of  5
rating by LaToya Preston
"PROFESSIONAL, FAST, and COURTEOUS!
Requested information sent to me before I could even hang up the phone!!
THANK YOU!"
We responded:
"LaToya, we’re grateful you chose our team! We're glad to hear that our team's professional and courteous service met your expectations and that you received the requested information so promptly. If you ever have more questions or need assistance with your insurance coverage, feel free to reach out."
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Junior Hosein

September 3, 2026

5  out of  5
rating by Junior Hosein
"Very helpful. And made my day. Thank you"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Mohammed Anas

September 2, 2026

5  out of  5
rating by Mohammed Anas
"Linda was very helpful ! She replies quick and helped me through with every step"
We responded:
"This is wonderful, Mohammed! It's fantastic to hear that Linda was able to assist you promptly and guide you through each step. Our team is always here to help with your insurance needs, so don't hesitate to reach out anytime."
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Lonnie Thomas

August 28, 2026

5  out of  5
rating by Lonnie Thomas
"Yes I would like to thank shawnte who was so knowledgeable and helpful made this process so easy and the rate was so excellent just want say thank you one again!!!"
We responded:
"Thank you so much for the 5-star rating, Lonnie! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Forrest Cobb "
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julio lopez

August 27, 2026

5  out of  5
rating by julio lopez
"Ms Ann is Awsome very patience and has good customer service also knows exactly what she is doing"
We responded:
"Hi julio, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in richmond.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Forrest Cobb "
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RICHARD BUFFOLANO

August 27, 2026

5  out of  5
rating by RICHARD BUFFOLANO
"I had a couple of Insurance Policy questions, Hazel answered within a few hours with correct details. I then followed up with a question about an odd State Farm email that I wasn't sure about if it was spam or not. She replied within 2 hours and confirmed it was legitimate. Really appreciated the quick service!"
We responded:
"Richard, we know insurance questions can sometimes come with a few loose ends, so we’re glad Hazel was able to get everything cleared up for you! It’s wonderful to hear she responded quickly and helped sort out the email situation. Thanks for sharing your experience with us!"
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Mary Rizzo

August 25, 2026

5  out of  5
rating by Mary Rizzo
"I would like to say what a wonderful experience I had talking with Linda. She does amazing work. She was very friendly and kind. Was extremely helpful in what I was asking.
Thanks"
We responded:
"Mary, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Forrest Cobb’s Team is just a call or email away!"
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Rahman Hamza

August 24, 2026

5  out of  5
rating by Rahman Hamza
"Hazel helped me review my policy and saved me over 600 on my policy. Thank you so much."
We responded:
"Rahman, finding over $600 in savings is certainly worth celebrating! We’re thrilled Hazel could take the time to review your policy, walk you through your options, and help you uncover those savings. Thanks for sharing your experience with us!"
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Tatiana G.

August 19, 2026

5  out of  5
rating by Tatiana G.
"Ask for HAZEL! We called the office, she picked up, it was almost closing time. We needed a “quick” quote for a new homeowner policy. (Our current insurance completely failed us) She not only got our homeowners, but our car and life insurance too! Today she called and texted us to make sure we had everything we need! She was phenomenal and sweet! Thank you Mrs. hazel!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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menolocs estra

August 15, 2026

5  out of  5
rating by menolocs estra
"Linda was amazing! She was kind, professional and very helpful with my auto insurance needs. Excellent service!"
We responded:
"menolocs, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Reginald Alexander

August 13, 2026

5  out of  5
rating by Reginald Alexander
"Tiffany was a great help in resolving conflicting billings issues!"
We responded:
"Thank you for the great review Reginald. here at Forrest Cobb State Farm we appreciate your home insurance, auto insurance and personal liability umbrella policy business. If you need any additional assistance in regards to your billing issues we will be here to help. Give us a call and we will do our best to get the issue resolved for you. Look forward to speaking with you soon. Thank you for being part of the Forrest Cobb State Farm family!!"
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JUAN ANDRDADES

August 12, 2026

5  out of  5
rating by JUAN ANDRDADES
"Tiffinie is very helpful and knowledgeable and very professional"
We responded:
"Juan, sounds like Tiffinie made sure you were in good hands! Her helpful and professional approach will mean a lot to hear about, and we’re pleased she could make your experience a positive one. Thanks for taking the time to recognize her and share your feedback!"